New tools and processes were easily added to their pipelines, creating faster and safer deployments. The team eliminated support costs from some tools, and avoided migration costs from their legacy CI/CD platform, which more than offset for their investment in Opsera. Norton LifeLock was able to save 40-50% of hours on each Salesforce deployment, while reducing manual steps, related rework, and outages.

Opsera Unified Insights provided end-to-end monitoring and reporting across Orgs, with 100+ KPIs and full context logging for effortless troubleshooting, reporting, auditing, and compliance. They were able to add security, quality, and approval gates automatically making it easy to deploy reliable, secure, and scalable pipelines, without needing expertise across dozens of tools. Norton LifeLock deployed their first CI/CD pipeline within hours, using Opsera’s point-and-click pipeline builder built from Opsera’s no-code DevOps orchestration platform. Outages could last 2-3 days with no end-to-end monitoring for troubleshooting, and developers had few self-service capabilities.

Even after leveraging consultants to design a CI/CD platform, up to 40% of steps were manual they had no quality or security gates in their pipelines and no integrations with tools like Selenium and Microsoft Teams. Norton LifeLock runs Salesforce for several Orgs and uses Salesforce-native tools to deploy business critical changes to CRM and CPQ.

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